" We continue to make progress on our strategy as we strive to improve the bank to the benefit of all stakeholders. We have taken important steps, such as introducing a self-service welcoming journey, upskilling advisers to continuously improve business customer satisfaction, and increasing the number of products available via our digital platform for business customers. Keeping in mind that it is still early days in the strategy period, we continue our efforts to strengthen our position as a leading bank in the Nordic region in a digital age. "
Carsten EgeriisChief Executive Officer
16. Dec 2022 Transcript of Conference call 13 Dec Resolutions with US and Danish authorities regarding the Eston
13. Dec 2022 Danske Bank - Resolutions with US and Danish authorities regarding the Estonia matter 29. Apr 2022 Indicators for assessing systemically important banks 2021 08. Mar 2022 Exposure related to Russian invasion of Ukraine March 8 2022Total income is expected to grow in 2024, driven by higher core income, our continued efforts to drive commercial momentum and in line with our financial targets for 2026. Income from trading and insurance activities will be subject to financial market conditions
We expect operating expenses in 2024 to be in the range of 26–26.5 billion, reflecting increased investments in line with our financial targets for 2026 and continued focus on cost management. The outlook includes non-recurring items of approximately DKK 0.6 billion related to the relocation to the new domicile and minor costs for the divestment of Personal Customers Norway
Loan impairment charges remain subject to an elevated level of geopolitical and macroeconomic uncertainty. Given our strong credit quality and the reversals seen in H1 24, we now expect full-year loan impairment charges to be up to DKK 0.6 billion
We expect net profit to be in the range of DKK 21-23 billion.
The outlook is subject to uncertainty and depends on economic conditions.
Our financial Fact Book is updated every quarter. It covers financial statistics, key statistics and macroeconomics.
number of branches
eBanking, Mobile and Tablet Banking customers
| (DKK millions) | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | 2023 |
| Reported pre-tax profit | 6,954 | 6,018 | 6,475 | 7,235 | 26,682 |
| Transaction costs and prudent valution related to Personal Customers Norway | 0 | -693 | 0 | 0 | -693 |
| Gain from sale of shares taken over in connection with a loan restructuring | 0 | 327 | 0 | 0 | 327 |
| Interest compensation: Final tax decision regarding tax paid in previous years | 0 | 0 | 307 | 0 | 307 |
| Release of loss from OCI related to the CET1 FX hedge attributable to PC in Norway | 0 | 0 | -786 | 0 | -786 |
| Provision for potential customer compensation case in Danica | 0 | 0 | -250 | 0 | -250 |
| Sale of Danske IT to Infosys | 0 | 0 | 104 | 0 | 104 |
| Interest on tax related for previous years | 0 | 0 | 0 | -85 | -85 |
| One-off items, in sum | 0 | -366 | -625 | ,85 | -1,076 |
| Adjusted pre-tax profit | 6,954 | 6,384 | 7,100 | 7,320 | 27,758 |
| Tax one-offs: | 576 | 670 | 0 | 1,246 | |
| (DKK millions) | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | 2023 |
| Net interest income | 0 | 0 | 307 | -85 | 222 |
| Net fee income | 0 | 0 | 0 | 0 | 0 |
| Net trading income | 0 | 327 | -786 | 0 | -459 |
| Net income from insurance business | 0 | 0 | -250 | 0 | -250 |
| Other income | 0 | 0 | 104 | 0 | -589 |
| Revenues, in sum | 0 | 327 | -625 | -85 | -1,076 |
| Costs | 0 | -693 | 0 | 0 | 0 |
| Impairments | 0 | 0 | 0 | 0 | 0 |
| Profit before tax, Non-core | 0 | 0 | 0 | 0 | 0 |
| Effect on pre-tax profit | 0 | -366 | -625 | -85 | -1,076 |
| Effect of tax one-offs | 576 | 670 | 0 | 1,246 |
Look up historical data on our income statement, balance sheet and key figures going back to 1998.
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